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Post by shcm on Feb 6, 2021 0:06:21 GMT
The aircon drain tube is something you might struggle with Ash. They usually drain out under the car. Probably front passenger foot well area. Chances are it isn't this, but I'm just thrashing around for potential moisture sources.
What else....Does it have a sunroof? Drain tubes for that have to run somewhere (down pillars), but again, that doesn't seem that likely a candidate.
No, moisture in the navi-screen isn't desirable. You wouldn't want it doing it long term. The thing should have gone through all sorts of environmental "stress testing" @ the design stage, but......
For your Mr T contact to say it's impossible for the screen to mist is nuts, but they probably don't know any better.
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Post by philip42h on Feb 6, 2021 10:02:48 GMT
The aircon unit in the C-HR seems a complicated beast - www.tochr.net/1751/heating_air_conditioning.html - but I suspect it is fairly typical of modern systems. As above, it must be a suspect though one wouldn't really expect it to go that wrong if left to its own devices as designed. I'm assuming that you have automatic air conditioning (aka climate control)? Probably obviously true since you can set it to 'Auto' ... The system description in linked document states: "When 60 seconds have elapsed since the ignition switch has been turned off, the air conditioning amplifier assembly uses control logic which automatically changes the air inlet to FRESH mode to purge undesired odors from the air conditioning unit." Which seems perfectly reasonable, but equally means that the aircon unit ensures that fresh air is able to enter the car. (Almost akin to opening the windows a crack ...) Does anyone know where the fresh air inlet on a C-HR is? We've had quite a bit of rain lately - did this problem manifest itself last winter? Or is it more prevalent after the recent deluges? Is it possible that water / moist air is being drawn in from outside? E.g. The scuttle under the windscreen filling up with leaves and rain to such an extent that it can get into the car? |
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Post by shcm on Feb 6, 2021 10:41:28 GMT
Many (if not all) Toyota's (and in fact many makes) have the air inlet/recirc flap (and blower fan) housing directly in front of the front passenger. The actual air inlet usually emerges out as part of the plastic scuttle panel, directly under the windscreen and again in front of the front passenger. Some early 4.3 RAVs suffered from water ingress that way. There was a TSB fix. It's another candidate. You'd expect to end up with soggy carpets.
A load of leaf debris in the scuttle panel is possibly not going to help.
Either way, all of the hevac inlet/outlet is a consideration.
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Post by bigkev on Feb 6, 2021 11:38:15 GMT
Forgive if covered......not read all.......Ash do not presume that Cabin Filter been done at service, EVEN IF ON YER INVOICE UNFORTUNATELY......! If as easy to get to as on Rav, remove it and leave it on a radiator if necessary. Never knew that cars with air con do not ALL have filters. Yaris my sister bought off Andy does not have one. Maybe CHR same.....?
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Post by shcm on Feb 6, 2021 12:58:12 GMT
Darn good point Kev sir and it had gone through my head about potential lack of filter. 20 odd years ago now, but when I owned one of those "Solihull born" vehicles, one time, service invoice had pollen filter included. "Where have you put pollen filter? Why the charge? It has air con? No filter if air con option fitted, as I understand it." Service manager looks at me blankly. Walks to vehicle. Walks back. Says - "Well he's (technician) booked it out of stores, I'll want to know what he's done with it". Yeah, right! Invoice corrected.
Mistrust of dealership increased.
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Post by Ravasher on Feb 6, 2021 13:37:02 GMT
Thanks for that information guys. No sunroof on car Andy and yes it does have climate control. My model which is the Excel also has “nanoe” if anyone knows what that is. It just comes up on the panel and as far as I know it’s only this particular model that has this. Just going to dig the manual out.
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Post by shcm on Feb 6, 2021 13:51:38 GMT
My model which is the Excel also has “nanoe” if anyone knows what that is. oooh, oooh, have they just made moisture particles a lot, lot smaller, so they can get more easily into "places"........................now, I wonder if............cogs go round..........
Is there an option to disable it Ash?
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Post by Ravasher on Feb 6, 2021 14:08:35 GMT
My model which is the Excel also has “nanoe” if anyone knows what that is. oooh, oooh, have they just made moisture particles a lot, lot smaller, so they can get more easily into "places"........................now, I wonder if............cogs go round..........
Is there an option to disable it Ash?
No there isn’t as far as I can see apart from closing the vents. I wonder if this could be the issue? |
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Post by shcm on Feb 6, 2021 14:20:46 GMT
www.chrforums.uk/viewtopic.php?f=8&t=680&sid=bee39a6504e1eae67fcd25b4c057f500&start=10Suggestion from the manual in that thread that there is some regulation of its output based on the level of cabin humidity.....but you do wonder. Also suggesting there's no user option to turn it off, but can be done with Techstream. If we were living in normal times, I could do it for you as an experiment, but I wonder if you could talk the dealer into disabling it for free, as a trial? It may not be that, but you have to change something to see if there's any effect.
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Post by Ravasher on Feb 6, 2021 16:36:53 GMT
www.chrforums.uk/viewtopic.php?f=8&t=680&sid=bee39a6504e1eae67fcd25b4c057f500&start=10Suggestion from the manual in that thread that there is some regulation of its output based on the level of cabin humidity.....but you do wonder. Also suggesting there's no user option to turn it off, but can be done with Techstream. If we were living in normal times, I could do it for you as an experiment, but I wonder if you could talk the dealer into disabling it for free, as a trial? It may not be that, but you have to change something to see if there's any effect. Thanks for that Andy I’ll ask them on Friday. |
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Post by bigkev on Feb 6, 2021 21:06:15 GMT
Nanoe....? Was it built by Mork and Mindy ffs.....? Lol.
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Post by Ravasher on Feb 19, 2021 13:42:14 GMT
The C-HR went in this morning first thing to local dealers. Had a phone call not so long after dropping it off and this is what she said, when the engineer opened the car the blower was switched off and the directional arrow was pointing to the floor? Not even sure why that’s relevant but Ok, yes I always turn blower off and it automatically switched to that position when you turn off, am I using the climate control? Do I know how to adjust the directional settings? If not I should use in auto mode with a/c on. Ensure that I have no umbrellas or wet boots in the car ( nothing like that in the car anyway) now for the best bit despite having photos of the navigation screen showing the condensation apparently it’s some sort of shadow as the units are sealed and no condensation can enter the unit. Do these guys think I’m stupid or just gormless? I’ve asked to speak to a manager but that was earlier this morning and I’ve still not had anyone call back. Am I p1$$€d off? DAMN RIGHT I AM! I’m going to wait and see what the manager says and then give Toyota a call so any advice on which department/person to speak to or shall I put it in writing?
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Post by davrav on Feb 19, 2021 14:33:38 GMT
Even if phoning, always put complaints in writing and addressed to a named person if you can find a name. Mention the names of individuals you have spoken to previously and their position/title too. :TU:
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Post by Ravasher on Feb 19, 2021 16:08:52 GMT
Even if phoning, always put complaints in writing and addressed to a named person if you can find a name. Mention the names of individuals you have spoken to previously and their position/title too. :TU: Thanks Dave, just picked it back up and the lady that’s dealing with it said she’s spoken to the manager who’s escalating it to Toyota. He wouldn’t speak to me at first but eventually did and insists that there isn’t an issue as far as he knows and that’s why his escalating. On the job sheet they’ve put “customer is worried there MAYBE water entering the media unit” so I pointed out it’s not maybe and it is. I told them it stopped working till it had dried out but he insisted it’s ok to use still. I always thought any water inside an electrical unit isn’t a good thing. Let’s see what the response is from Toyota now |
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Post by Mb2t on Feb 19, 2021 17:21:43 GMT
Even if phoning, always put complaints in writing and addressed to a named person if you can find a name. Mention the names of individuals you have spoken to previously and their position/title too. :TU: Thanks Dave, just picked it back up and the lady that’s dealing with it said she’s spoken to the manager who’s escalating it to Toyota. He wouldn’t speak to me at first but eventually did and insists that there isn’t an issue as far as he knows and that’s why his escalating. On the job sheet they’ve put “customer is worried there MAYBE water entering the media unit” so I pointed out it’s not maybe and it is. I told them it stopped working till it had dried out but he insisted it’s ok to use still. I always thought any water inside an electrical unit isn’t a good thing. Let’s see what the response is from Toyota now They are always trying the 'lets update the software and check if the problem is still there' even though you can tell it is a problem with the mechanical items. Had the same with my head unit - it stopped responding at the side and top which is clearly a hardware issue, still they insisted of updating the software first. The unit was changed after the update did not change anything. I hope your issue will be sorted. |
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